Privacy Policy

This Privacy Policy explains how Real Connection Lab LLC collects, uses, shares, and protects information when you use Myxer, our live video speed dating app, related websites, support channels, and other services that link to this policy.

Who We Are

Myxer is operated by Real Connection Lab LLC, a United States company based in Texas. You can contact us at support@realconnectionlabllc.com.

Information We Collect

We collect information you provide directly, including your name, email address, profile details, photos, videos, messages, support requests, preferences, and any other content you choose to add to Myxer.

We collect information needed to run dating, matching, chatroom, video, map, safety, and account features. This can include your approximate or precise location, device identifiers, user ID, app activity, diagnostics, crash data, performance data, and purchase or entitlement information handled through Apple or other app stores.

Myxer is designed for real-time interaction. Other users may see profile information, photos, videos, chatroom messages, availability, and live video or message content you choose to share in the app.

How We Use Information

We use information to create and secure accounts, show profiles, support matching and chatrooms, provide live video speed dating, process app features, deliver notifications, respond to support requests, troubleshoot bugs, measure performance, prevent fraud and abuse, enforce our rules, and comply with law.

We may use automated and manual safety tools to help detect inappropriate content, scams, bots, harassment, or other conduct that can harm the Myxer community.

Location

Location can help Myxer show local matches and map-based discovery. We use location only for app functionality, safety, and improving the service. Where Myxer displays nearby discovery, we may use privacy protections such as location offsets so your exact location is not shown to other users.

Sharing Information

We do not sell your personal information. We share information only as needed to operate Myxer, including with service providers that help us with hosting, storage, analytics, crash reporting, app security, content moderation, communications, video features, payments, and customer support.

We may also disclose information if required by law, to protect the rights and safety of users or the public, to investigate abuse or fraud, or as part of a merger, acquisition, financing, or sale of business assets.

Your Choices

You can review and update your profile information in the app. You can control device permissions such as location, camera, microphone, notifications, and photos through your device settings. Some features may not work if required permissions are disabled.

You may request access, correction, or deletion of your personal information by contacting us at support@realconnectionlabllc.com. We may need to keep limited information when required for legal, safety, fraud prevention, accounting, dispute resolution, or security purposes.

Data Retention

We keep information for as long as needed to provide Myxer, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or de-identify it where reasonably possible.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet or mobile app service can be guaranteed to be completely secure, so please use good judgment when sharing personal details with other users.

Children and Age Limits

Myxer is intended for adults. The app is not directed to children, and users must meet the age requirements shown in the app store and within the app. If you believe a minor has provided information to us, contact us so we can review and take appropriate action.

U.S. State Privacy Rights

Depending on where you live, you may have rights to request access, deletion, correction, portability, or restriction of certain personal information. You may also have the right to appeal a privacy request decision. To exercise these rights, email us at support@realconnectionlabllc.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and may provide additional notice in the app or on our website.

Contact Us

For privacy questions or requests, contact:

support@realconnectionlabllc.com

Real Connection Lab LLC
McKinney, TX 75071